- Is ProjectFirma a customizable platform?
Yes. It is designed to be adapted to fit the needs of individual environmental improvement or conservation programs. As such, it isn't software that you can have your IT team download and install.
- How much customization is required?
The level of customization required will vary from client to client. We begin each new ProjectFirma instance with the goal of balancing your needs with your allocated budget to ensure optimum ROI. However, we've found a certain level of customization is necessary to ensure your instance of ProjectFirma speaks your language, such as classifying projects how your stakeholders or regulators require.
- What about my existing data?
We encourage loading your existing data into the system as early as possible. Not only does this help vet the tool's usefulness, it drives adoption when users see their partners and projects in the system from the get-go.
- How is the data import handled?
We work with you to understand your existing data and its critical relationships before designing an import process that maximizes your information investment to date. For most programs, this can be accomplished in a few weeks, depending on the complexity and quality of your existing data.
- Is my data co-mingled?
No, your data is your data, and it is never combined with another organization's data.
- How soon can I start using my instance of ProjectFirma?
While program complexity varies quite a bit, we've typically found that a new ProjectFirma client will be up and running in four to eight weeks. This assumes some lightweight customization and importing of some legacy data.
- How do I ensure adoption?
We like to work with ProjectFirma clients to develop a clear and concise strategy for rolling the platform out within their organization; we take special care to identify both "carrots" and "sticks" to ensure adoption happens as quickly as possible. Our goal is that your users' time spent entering, updating, and managing data never increases as a result of ProjectFirma, and ideally it will decrease while providing new capabilities to streamline your conservation and restoration efforts.
- How would my needs be balanced and prioritized against other ProjectFirma clients?
When we add brand new functionality, we first implement it for the funding organization or program. Other participating organizations in the collective will be notified about the new functionality so they can decide whether it would be of value to them. If they determine they want it, we work with them on how the new feature will be adapted to their instance, provide a cost estimate, and propose a timeline.
- What is the process of adding new features?
Sitka maintains a running list of enhancements and new functionality in the ProjectFirma "backlog." As we talk with existing and potential clients, we continually learn how the system could be extended to support additional user tasks and workflows. We capture enough detail for us to estimate the investment needed so that clients can weigh cost versus benefit when deciding if the new functionality is something they want to fund.
- Once funding for a new feature is secured, how long before it is available for use?
It depends on a number of business factors; however, it typically takes a few weeks to a few months.
- How much does it cost?
Your investment will vary depending on a number of key factors, such as the amount of existing data and level of customization required. Please contact us for a price estimate.
- What if I want to manage and track day-to-day activities?
ProjectFirma's sweet spot is program analysis, accomplishment reporting, multi-agency data sharing, stakeholder coordination, and community outreach. If you need to manage day-to-day activities – such as acquisitions, inventory, budgeting, work orders, and/or invoicing – we recommend our TerraTrak solution.